RETAIL & BOPIS
15-Second Pickup, Infinite Convenience
Smart lockers that revolutionize Buy Online Pick Up In Store. Customers get their orders in seconds, not minutes.
THE CHALLENGE
BOPIS is Booming, But Experience Lags Behind
Buy Online Pick Up In Store grew 106% during the pandemic and shows no signs of slowing. Customers expect the convenience of e-commerce with the immediacy of physical retail. But the current BOPIS experience often fails to deliver.
Customers wait in lines. Staff get pulled from other tasks. Orders get lost. And when the experience disappoints, customers take their business to competitors who get it right.
Smart Lockers create the frictionless pickup experience customers expect— available 24/7, no waiting, no friction.
CAPABILITIES
Built for Retail Excellence
15-Second Pickup Experience
Customers are in and out in seconds. No lines, no waiting for staff assistance.
Curbside & In-Store Options
Deploy lockers curbside for drive-up pickup or inside for traditional BOPIS.
Flexible Pickup Compartments
Mixed bay sizes support small parcels, accessories, electronics, documents, and larger retail orders.
Custom Branding
Full brand wraps and digital displays turn lockers into marketing touchpoints.
Automated Customer Notifications
Real-time SMS, email, and app notifications when orders are ready.
Returns Processing
Customers drop returns into lockers for seamless reverse logistics.
FAQ
Frequently Asked Questions
How fast can customers pick up orders?
Average pickup time is under 15 seconds. Customers scan a barcode or enter a code, the locker opens, and they grab their order. No waiting, no lines.
Can we customize the lockers with our branding?
Yes, lockers can be fully wrapped with your brand colors, logo, and messaging. Custom digital displays are also available for promotions.
How does order staging work for staff?
Staff receive picking lists and load orders into assigned lockers. The system automatically notifies customers when their order is ready for pickup.
What order types work best with retail pickup lockers?
Smart pickup lockers work best for ambient retail orders, electronics, accessories, documents, replacement parts, and other items that fit secure pickup compartments.
Can customers return items through the locker?
Yes, reverse logistics is supported. Customers can drop returns in designated lockers, which automatically updates inventory and initiates refund workflows.
Ready to Transform Your BOPIS Experience?
See how leading retailers are using smart lockers to win the convenience battle.