IT ASSET EXCHANGE LOCKERS

    IT Self-Service Without the Queue

    Purpose-built lockers for IT asset distribution. Users swap devices, pick up equipment, and return assets—24/7 without IT desk visits.

    90%

    Fewer IT Tickets

    24/7

    Availability

    < 2min

    Swap Time

    100%

    Asset Tracking

    THE PROBLEM

    IT Desks Are a Bottleneck

    A user's laptop breaks. They need a loaner. In a traditional setup, they submit a ticket, wait for approval, schedule an appointment, travel to the IT desk, wait in line, and finally get a device. Meanwhile, they're not working.

    IT staff spend hours on low-value transactions: handing out mice, collecting returns, staging equipment. These are tasks that could be automated—freeing IT to focus on real problems.

    IT Asset Exchange Lockers automate the entire process. Users get what they need instantly. IT gets their time back.

    CAPABILITIES

    Built for IT Operations

    Self-Service Device Swap

    Users exchange broken devices for working loaners without IT desk visits or appointments.

    New Hire Equipment Kits

    Pre-stage laptops, monitors, and accessories for day-one pickup by new employees.

    Peripheral Distribution

    Keyboards, mice, headsets, and accessories available on-demand without IT involvement.

    ITSM Integration

    Connect with ServiceNow, Jira, and other platforms to automate locker assignments from tickets.

    Asset Tracking

    Know exactly where every device is, who has it, and when it was last accessed.

    Charging While Stored

    Devices charge in their bays so they're ready when users need them.

    RECOMMENDED MODELS

    IT Asset Locker Models to Compare

    For IT asset exchange, most teams start with laptop, Chromebook, tablet, or mixed-device charging lockers. These models support device pickup, return, repair swap, and loaner workflows.

    View Full Catalog

    ADVANCED DEVICE TRACKING

    Need Serial-Level Prototype Device Control?

    For engineering and QA teams, IT asset workflows can be extended with RFID badge access, QR/barcode device scanning, USB-C charging, multi-locker returns, and overdue alerts.

    View Prototype Device Locker Workflow

    FAQ

    Frequently Asked Questions

    What is an IT Asset Exchange Locker?

    A smart locker specifically designed for IT departments to distribute and collect devices. Staff can swap a broken laptop for a loaner, pick up pre-staged equipment, or return devices—all without IT desk visits.

    How does the hot-swap workflow work?

    Users report an issue via ticket or portal, then receive a locker code. They deposit their broken device in one bay and retrieve a working loaner from another—fully automated, no waiting.

    Can IT pre-stage equipment for new hires?

    Yes, IT loads laptops, peripherals, and accessories before a new hire starts. The employee receives a code and picks up everything ready-to-use on day one.

    What about device tracking and inventory?

    Full integration with your asset management system. Every device is tracked: who has it, where it is, and its current status.

    Does it integrate with ServiceNow?

    Yes, native integration with ServiceNow as well as other ITSM platforms. Tickets can automatically trigger locker assignments.

    Ready to Free Your IT Team?

    See how IT departments are saving hours per week with self-service asset distribution.